well as support on general items such as CCTV, Access control and Telephony VOIP services. This is a located in Durban. Knowledge and Experience in Access Control, CCTV, DVR, networking, software support
answer questions and generally provide a high level of customer empathy. Setting expectation during software onboard in line with established service level agreement with clients. Configuration of software Google Suite Identity Assisting end users with access issues to go live on platform. Working closely SaaS, or tech-related company Relevant tertiary level qualification in IT, Software Development and/or
issues or interfacing with other internal teams to access the integrations and/or API's that are needed to
technical level development of services, reports, and applications. To provide 2nd and 3rd level support
External Clients premises Face to face up to executive level for IT software solutions and business processes
premises and speaking to the Client at Executive level Face to Face at the Clients premises whenever needed