industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
ABOUT THE COMPANY Who are we? Santam is the market leader in the general insurance industry in Southern everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Prive has a Develop and implement meaningful reporting tools for Santam Business Units, and other relevant high level reporting
over for relevant action and necessary feedback to Centre managers Review tenant age analysis reports on a weekly basis and liaise with debtors/leasing/Centre management Obtain annual audited turnover certificates regulations Assisting Centre managers on day-today functions and communicate with Centre managers on daily sheet and submit to Finance Receive, review all Centre manager petty cash submissions General office/property
over for relevant action and necessary feedback to Centre managers Review tenant age analysis reports on a weekly basis and liaise with debtors/leasing/Centre management Obtain annual audited turnover certificates regulations Assisting Centre managers on day-today functions and communicate with Centre managers on daily sheet and submit to Finance Receive, review all Centre manager petty cash submissions General office/property
with Caseware, cashbooks, bank recons, loans, cost centre recons and asset ledgers. Must have a degree with
life underwriting and administration industry. Call centre experience would be beneficial. Knowledge of
life underwriting and administration industry. Call centre experience would be beneficial. Knowledge of