industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
General Front desk duties Attending and Responding to Calls and Emails – direct as needed Ordering of office Calculating Monthly VAT SARS Queries Processing Annual Tax Returns Keep logbook as per SARS requirements E-filing
invoices
individuals Understanding what documents are required by SARS and the format they should be in for example the Following up on refunds with SARS Uploading of supporting documents to SARS for the verification/audit profiles and RAV01 forms as well as facilitating SARS appointments Work under pressure Ability to work above on Greatsoft Be a team player Understands the SARS policies and procedures Proficient in Afrikaans
invoices Reconcile sales Reconcile SARS vat to company books Load results on SARS for payment Matric and Bookkeeping
sale.
Corporate Income Tax SARS e-filing submission and administration and liaise with SARS for any queries. Manage accounting experience and above SAGE Accounting packages SARS e-filing Valid drivers license and own reliable