We require candidates that play a crucial role in providing technical assistance and support to our clients regarding network-related issues. You will be responsible for monitoring, troubleshooting, diagnosing, and resolving network problems to ensure our clients' systems operate efficiently. Majori
Job Description:
Senior QA Analyst / Tester (Automation) overseeing the testing process to ensure the quality and functionality of software applications. This includes creating and executing test cases, identifying defects, and collaborating with developers to resolve iss
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With a reputation for excellence in the aviation/airline industry, we are dedicated to ensuring our passengers have a
Management (IDM Group) has an exciting vacancy available for a Business Analyst. The business analyst’s business analysis capabilities Predominantly call centre environment with complex processes
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is when appointed resources for this role are not available. Remain constantly up to date and fully conversant (application support). Good understanding of call centre environments and equipment. Good understanding
Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Identify and escalate persistent incidents. Must be available to provide after-hours Standby Support. Develop Delivery Manager. Confirm call resolution with End User before resolving of the call on HEAT. Maintain service
R1 518 322 PER ANNUM ● REF NO: CS 62/24 ● CIVIC CENTRE, CAPE TOWN Requirements: A Bachelor's degree/ Bachelor field and industry trends Contribute to ERP Support Centre management by ensuring that the ERP Digital Services communications. Certified copies of qualifications must be available on request. Copies of supporting documents will
Requirements: Minimum L3 Data Centre Technical skills Client facing Data Centre design and architecture (Cloud/Hybrid
(preferably in the contact service centre industry: in-house centre within airline industry or international Exchange 2003, Soft Grid 4.1 or later, System Centre configuration manager (SCCM).
TO R570 387 PER ANNUM ● REF NO: CS 57/24 ● CIVIC CENTRE, CAPE TOWN Requirements: A relevant National Diploma data warehousing/dissemination to ensure the availability of quality up to date base data for the various communications. Certified copies of qualifications must be available on request. Copies of supporting documents will