CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD training for all new employees on these systems Availability: Immediately / ASAP Qualities: Team Player /
CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD training for all new employees on these systems Availability: Immediately / ASAP Qualities: Team Player /
environments
- Ensure high levels of performance, availability, sustainability, and security compliance.
calls
- Backup setup and monitoring
- Participates
Participates in providing 7-day/24 hour on-call support
Essential Requirements
-
experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position all relevant available resources.
escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Specialist teams within systems. Act as a point of escalation for support calls which cannot be resolved by more junior teams. Perform customer, partner and supplier requests, telephone calls and emails in a timely and professional manner.
who is passionate about people and extends past call and query management to understanding and managing anage multi-channel availability for clients (Facebook, Live chat, Emails, Calls) within agreed SLA
exceptional systems and services!
Position Available: I&O Operations Support Engineer - Intermediate
centre for our business.
and after normal office hours.
Note: There are two positions available, and based on experience, the hiring manager will
diagnoses, and troubleshoots incoming employee calls. Provides support services to employees with technical the development of large, scalable and highly available systems required
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work