Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician Sales and Service Process rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Technical Proficiency in configuring and customizing the Customer Service and Sales modules is needed. Problem-Solving Skills:
troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network implements standard operating procedures and customer service guidelines relating to IT support.
As a Platform L3) you will exercise your excellent customer service skills along with the ability to apply technical Problem, Change, CMDB, Asset, Service Catalogue, Knowledge, and Service Portal as well as custom scoped
troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network implements standard operating procedures and customer service guidelines relating to IT support. As a Platform L3) you will exercise your excellent customer service skills along with the ability to apply technical Problem, Change, CMDB, Asset, Service Catalogue, Knowledge, and Service Portal as well as custom scoped
consultants - all tailored to the needs of the financial services sector in Asia, Africa, and the Middle East. We talent pool for future roles in the financial services sector in South Africa, Kenya, Zimbabwe, Nigeria design 4 years as a Solutions Architect Financial Service experience Experience designing end-to-end and systems development design Component-based and service-oriented architecture Designing and delivering
ceremonies.
Microsoft SQL.
Area - Hybrid Opportunity A leading Financial Services client requires an experienced Systems Analyst Analysis and Design, preferably within a Financial Services environment Technical competencies in both legacy
frameworks (e.g., Selenium Webdriver, DB plugins, mock services, Playwright, etc.). Contribute risk management WebDriver, DB plugins, mock services, Playwright, etc. Familiarity with web services (XML, JSON, REST, WCF)
with top-tier insurance, consulting or financial services firms such as Old Mutual, Sanlam, Momentum Metropolitan future product manager roles in the financial services sector in South Africa, Kenya, Zimbabwe, Nigeria management experience in the insurance and/or financial services industry Strong understanding of the South African
development, maintenance and support services to the client's Digital Services. This role is required to work data fixes to recover from production defects or service outages, Providing after-hours support for applications