have a minimum of 2 years recent experience as a Service Advisor within the Automotive Industry
standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
Client engagement
Scorecard implementation
Risk assessment
Statutory compliance
Segmentation
Assess affordability
Statutory compliance
Staff management
Skills & Experience:
Retail or FMCG
Credit Management
following building services: HVAC and Energy Analysis; Wet Services (Plumbing and Drainage) Drainage), Fire Services; Smoke Ventilation; or Vertical Transport.
The engineer must have a knowledge and completion milestones.
Cape Town dealership is looking for a skilled Service Manager to oversee a sizable and busy workshop
satisfactory customer service are achieved. You will need to have at least 3 recent years of Service Management
Drivers License
Have at least 3 Years RECENT of Service Management experience in a franchised motor dealership
(non-negotiable)
Excellent leadership and customer service skills
Above-average business acumen
Stable
calls and web touchpoints to deliver exceptional service.
Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities methodology.
mechanical or electrical engineering services and management of service providers on site. Ensures reliable portfolio To contribute to the SLAs for approved service providers in conjunction with the Procurement team inspections, including technical, housekeeping, service contract and take on and take back inspections manage both “hard” and “soft” services, monitoring the quality of services and deliverables provided by market trends Manage procurement of goods and services Monthly
mechanical or electrical engineering services and management of service providers on site. Ensures reliable portfolio To contribute to the SLAs for approved service providers in conjunction with the Procurement team inspections, including technical, housekeeping, service contract and take on and take back inspections manage both “hard” and “soft” services, monitoring the quality of services and deliverables provided by market trends Manage procurement of goods and services Monthly
guest service culture and image