requires a unique blend of technical skills, customer service aptitude, and a collaborative spirit, ensuring seamless delivery of IT support and management services. Core Responsibilities -Technical Support and knowledge bases, and FAQs to assist in customer self-service and team reference. -Continuous Learning and Development: network infrastructure, device management, and cloud services. -Excellent problem-solving skills, with the ability with a focus on providing exceptional customer service. -Familiarity with project management and CRM tools
Business Development - IT Software JSM Business Services, on behalf of a renowned client, is looking for