The management of the System Support & Development (IS) and Information Technology (IT) department software within the company. Giving guidance on systems processes and technology (hardware and software) processes. This is to ensure a smooth and efficient systems working environment for all staff nationally. Providing Providing cost reduction by employing an effective systems and hardware architecture. Financial Control: Budgeting Project Management: Project management of BAPS systems development and integration solutions. •Close collaboration
Comprehensive documentation of new and existing systems at a technical level to ensure support continuity other development personnel on new and existing systems, Project Management: Responsible for projects in
stakeholders Manage system/technical issues by logging service desk tickets with IT Track all system/policy/operational Ensuring KPI's are accurately recorded End to end system testing Ad-hoc projects Data Analytics to support
stakeholders Manage system/technical issues by logging service desk tickets with IT Track all system/policy/operational Ensuring KPI's are accurately recorded End to end system testing Ad-hoc projects Data Analytics to support