Minimum requirements:
for a Team Manager who will be based in Bloemfontein . ROLE: The Team Manager will manage a team of contact individual performance on a constant basis. The team manager should also be knowledgeable on all aspects of deliver the best service in the insurance industry. Manages people related matters i.e. attendance, absence service level contributions are met/exceeded. Manages and improves performance by focusing on strengths customer satisfaction, experience and insight. Manage own development to increase own competencies. Deliver
German speaking and 1 English speaking intermediate/ senior tour consultant. Candidates should have minimum to completion of training and probation at line managers discretion) Minimum 3-4 years' experience in inbound
German speaking and 1 English speaking intermediate/ senior tour consultant. Candidates should have minimum to completion of training and probation at line managers discretion) Minimum 3-4 years' experience in inbound
URGENT Manage team of four (4) Operations Co-Ordinators, SLA Contract and Account Management: 1.Review Evaluate overall performance in SLA contract and account management, identifying areas for improvement. 3.Streamline data and insights, and align efforts for cost management. 5.Handle contract escalations, communicate with with stakeholders, and ensure timely resolution. 6.Manage contract cancellations, process requests, and comply comply with contractual obligations. 7. Project Management: Plan, implement, and schedule installation projects
URGENT Manage team of four (4) Operations Co-Ordinators, SLA Contract and Account Management: 1.Review Evaluate overall performance in SLA contract and account management, identifying areas for improvement. 3.Streamline data and insights, and align efforts for cost management. 5.Handle contract escalations, communicate with with stakeholders, and ensure timely resolution. 6.Manage contract cancellations, process requests, and comply comply with contractual obligations. 7. Project Management: Plan, implement, and schedule installation projects
email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations clients, correct as required and sign. Action account / demurrage queries timeously where required. Communication Communication Keep departmental management advised of notable developments, i.e New Clients, exceptional problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations clients, correct as required and sign. Action account / demurrage queries timeously where required. Communication Communication Keep departmental management advised of notable developments, i.e New Clients, exceptional problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
Retention Team Leader. The successful candidate will manage a team of Client Service and Retention Consultants and will report directly to the Client Service Manager. The candidate must be highly efficient, energetic necessary tools, resources, skills, and knowledge to manage their assigned client portfolio effectively Conducting members Ensuring continual communication between management and staff Adhere to and enforce internal policies Excellent time management Ability to prioritize and multitask High levels of honesty, accountability and integrity
Retention Team Leader. The successful candidate will manage a team of Client Service and Retention Consultants and will report directly to the Client Service Manager. The candidate must be highly efficient, energetic necessary tools, resources, skills, and knowledge to manage their assigned client portfolio effectively Conducting members Ensuring continual communication between management and staff Adhere to and enforce internal policies Excellent time management Ability to prioritize and multitask High levels of honesty, accountability and integrity