performance vary from accepted production levels. 1.6 Develop medium to long term actions to improve production address rejection rates that exceed this margin. Develop actions to reduce reject, rework and customer return employee Involvement and development of a positive quality culture. 2.2 Develop effective procedures and Implement actions to improve performance. 4.2 Develop and implement action plans to reduce costs and acceptable standards as defined in the budget. 4.5 Develop actions to reduce scrap, wastage and rework levels