5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll
QUALIFICATIONS/EXPERIENCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support
QUALIFICATIONS/EXPERIENCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support
Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring contributing to the overall efficiency of our Services Desk Department.
Â
PLEASE N
do:
network and systems Knowledge of governance of a Services Desk Level 2 function to ensure the overall IT and
Efficiently triage incoming client requests using our Service Desk system. This involves prioritising, categorising
Methodology Atlassian Stack (Jira, Confluence, Github, Service Desk) Containerization (Docker) plus orchestration
Are you passionate about providing technical support and ensuring end-user satisfaction? We're looking for a dedicated Desktop Support Technician to join our team. In this role, you'll be responsible for providing desk-side or remote support to end-users, resolving servic