Reference: CAW005593-MU-1 Service Manager - Cape Town CBD - Western Cape This is a hands-on position position, and our client is looking for a experienced Service Manager working in a premium vehicle dealership added advantage Minimum of 3 years experience in a Service Manager position at a Franchise Dealership Volkswagen
portfolio, such as technical services (M&E, building fabric etc), soft services (hygiene, pest control and soft services in accordance with SLA's. Review all SLA's entered into with eternal service providers for securing new business. Identify new / future services that would provide with a competitive advantage relationships throughout each contract. Lead customer service excellence and continuous improvement culture, that the business remains at the leading edge of service delivery and value. Maintain and develop strong
qualification.
procurement process, from sourcing materials and services to negotiating contracts and managing supplier