knowledge in e-learning Design and familiar with user centred design approach · Fit-for-business-purpose mind-set
support · Interaction with clients through meetings, calls and emails · Handling Tickets and Tasks with the the analysis and resolution of Production Support calls · Raising Change Requests (CR's) and writing Functional
Integration, performance and load testing using industry standard tools, fit for purpose. · Integrate automation products we ship to customers are of the highest standard. · Establish, implement and evolve the formal ensure that the group is using industry accepted standard methodologies. · Design and develop the testing
high quality deliverables for clients · Applying standards and specialist quality assurance expertise to
of system/technical documentation (as per ISO standards) · User training · System testing/parallel runs
and device control · Experience with security standards and their implementation · Experience with Security
support · Experience with technical documentation, standard operating procedures and user support guides ·
and device control · Experience with security standards and their implementation · Experience with Security