productivity, and maintaining high technical and service standards. Responsibilities: Operational Planning: • Develop • Ensure the team meets both individual and collective objectives. • Facilitate regular training and
appropriately implemented and maintained at the required standards for the team Implemented team operational risk frameworks and policies to ensure delivery to agreed standards and objectives Provide appropriate staff development Quality Management Framework with adherence to standards -Empower and drive the ISO and compliance requirements strategies -Manage and maintain consistency of all Standard Operating Processes and Operational Resources -Enable participative leadership, sharing and collective intelligence -Identify areas of improvement and
to team members in accordance with established standards. Accountabilities: Continuous improvement - Implement to team members in accordance with established standards Generic Objectives Specific deliverables: Knowledge to team members in accordance with established standards Drive customer centricity: -Identify delivery
relevant stakeholders -Communicate testing process, standards and way of work to stakeholders Continuous improvement:
Accuracy and Detail -Knowledge and application of standard SDLC methodologies -Research and development -Problem
knowledge transfer happens to the users. Use “SAP-standard” as methodology and the tools in the company Interacts