telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution telephone within 2 rings and resolving the client/broker query/request in a professional and timely manner
and effectively communicating with the client or broker regarding their claim.
To meet your daily
orders
Informing customers if they have ordered out of stock items by offering alternatives Keeping customers customers updated if they are waiting for arrival of stock items Assisting with client enquiries or complaints
Informing customers if they have ordered out of stock items by offering alternatives Keeping customers customers updated if they are waiting for arrival of stock items Assisting with client enquiries or complaints
Global technology and Consumer brands
Managing faults on products Managing Replacement stock Running training sessions Requirements: Preferable
Managing faults on products Managing Replacement stock Running training sessions Requirements: Preferable