technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
applications and web technologies advantageous Call centre/contact centre experience is a bonus Problem solving
is currently looking for a Project Manager (Data Centre) to be based in Cape Town. Assume full responsibility Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD
CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD
for a Business Analyst & Team Lead for their Student Information System (SIS) Team, who are based in
scaling environment
5. Working knowledge of student information systems and/or ERP solutions
6
frontend tasks for student preparation. Provide advice and programming techniques to students. Mark and correct
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Specialist teams within systems. Act as a point of escalation for support calls which cannot be resolved by more junior teams. Perform customer, partner and supplier requests, telephone calls and emails in a timely and professional manner.