The IT Technical Team Lead responsible for ensuring that the iSON Group's offices and its associated (Server, LAN, WAN) Provide 2nd and 3rd level technical support to the desktop support team Assist the support, advice, and assistance to users. Provide technical direction to the desktop team across multiple incidents older than one day Arrange for external technical support where incidents cannot be resolved in call centre industry is a must Display a strong technical and service orientation Strive to meet and exceed
Port Elizabeth Office to provide fast and useful technical assistance on computer systems. The successful basic technical issues and offer advice to solve them. The candidate must have good technical knowledge reputation and business. Responsibilities Daily IT technical desktop level support to the agents in the call first point of contact for customers seeking technical assistance over the phone or email Support the company desktops and laptops Disables expired accounts by following up with HR monthly on terminations/separations
programs to customers · Involvement in co-creating technical solutions, project implementation plan, steering customers · Experience working as a senior client/account management in a professional services/consulting services/consulting organization to include managing an account P&L of > $5 Mn. · Demonstrated experience driving programs to customers · Involvement in co-creating technical solutions, project implementation plan, steering management · Experience working as a senior client/account management in a professional ITservices/consulting
projects, including the approval and finalisation of technical specifications. Coordination and monitoring of Appropriate qualification or experience in financial accounting. Proficiency in Microsoft Project or similar
ensuring its security and reliability, and providing technical support to our employees. Install, configure, backups and ensure data integrity. Manage user accounts and permissions. Maintain network security and backups and ensure data integrity. Manage user accounts and permissions. Maintain network security and
application or technical architecture components using business requirements and technical programming standards components Ensure smooth communication from/ to the technical architect Implement and/or maintain: Create operational management as it relates to team goals Provide technical expertise and guidance to production support staff
present them to potential customers and create both technical proposals and financial proposals Set up appointments
Azure. This role is ideal for someone who is technically adept in C#, .NET, and Linux environments and