manuals 2nd and 3rd level technical operational support for developers (technical end users developing on on the platform) Provide Technical guidance & mentorship Ensure software availability, maintainability
to integrate solutions. - Develop and maintain technical documentation. - Conduct thorough testing and
ensure the delivery of high-quality code - Provide technical guidance and mentorship to colleagues - Participate
the development life cycle e.g. preparation of technical documentation Application / Chatbot / Dialog System
solutions - Enhance automated test coverage - Refine technical aspects of solutions - Provide maintenance and
define process and system requirements, describe technical requirements as user stories for implementation
collection sheets. - Incorporating business and technical roll-out activities into Feature Team's wave planning/backlog
efficient data management. - Review code, provide technical guidance, and ensure adherence to quality and