The IT Technical Team Lead responsible for ensuring that the iSON Group's offices and its associated WAN) Provide 2nd and 3rd level technical support to the desktop support team Assist the desktop team where and assistance to users. Provide technical direction to the desktop team across multiple products and projects
Nigel Frank International ServiceNow Technical Team Lead - £70,000 DOE - Remote (Must be UK Based) I'm Europe who are looking for a ServiceNow Technical Consultant/ Team Lead to join their existing team. They
efficient methods for technical support delivery.
- Plan and coordinate team activities to meet operational
day-to-day operations of the second line technical support team.
- Ensure effective handling and resolution
- Maintain a high level of technical proficiency within the team.
- Monitor team performance
a team of technical support agents.
- Conduct performance evaluations and manage team development
and effective resolution of customer technical queries. The Team Leader will be responsible for driving
and effective resolution of customer technical queries. The Team Leader will be responsible for driving
monitor the performance of the returns and technical team. Maintain and improve the returns process to correctly and keep a detailed record. Assist the technical team with technical reports and customer service
company is looking for a Technically strong Product Engineer to join their team. Build hardware and software product and solution failures and work with technical team to solve them BA/ BSC in Computer Engineering
Devs, testers, Ops consultants, BA, AM and Technical Team Leads Ensuring relevant structures in the team engagement and management Influencing sub-PDO's and Technical Team leads to ensure the Team has a prioritised Devs, testers, Ops consultants, BA, AM and Technical Team Leads Strong development skills with any of
expert in PostgreSQL you will be assisting the technical team to move across from other database technologies
for supporting day to day operations of the technical team. Requirements: - Matric - Experience in Reporting