manuals 2nd and 3rd level technical operational support for developers (technical end users developing on on the platform) Provide Technical guidance & mentorship Ensure software availability, maintainability
manuals 2nd and 3rd level technical operational support for developers (technical end users developing on on the platform) Provide Technical guidance & mentorship Ensure software availability, maintainability
effectively (verbally and written) with both technical and non-technical colleagues/users. Strong Presentation get sign-off from users for functional and/or technical design document(s). Proactively propose solutions
system solutions. - Prepare comprehensive system/technical documentation adhering to ISO standards. - Gather
to integrate solutions. - Develop and maintain technical documentation. - Conduct thorough testing and
ensure the delivery of high-quality code - Provide technical guidance and mentorship to colleagues - Participate
the development life cycle e.g. preparation of technical documentation Application / Chatbot / Dialog System
Management or System Owner. - Prepare system/technical documentation adhering to ISO standards. - Gather
solutions - Enhance automated test coverage - Refine technical aspects of solutions - Provide maintenance and
define process and system requirements, describe technical requirements as user stories for implementation