significant financial benefits. At least 2 years of telephone sales experience is a must with a preference in
operator license
Key Performance Areas:
significant financial benefits. At least 2 years of telephone sales experience is a must with a preference in
Outbound booking campaigns to increase reservation numbers Customer relationship management calls Reservation second language ability is an advantage Excellent telephone etiquette Being a bubbly and fun person is vital
Outbound booking campaigns to increase reservation numbers Customer relationship management calls Reservation second language ability is an advantage Excellent telephone etiquette Being a bubbly and fun person is vital
of the company. Supervision & control of telephone system & functions. Front of house -Maintenance Supervision & control of telephone system & functions. Answering of the telephone and transferring of to the relevant staff members. Report faulty telephone lines and equipment to the service provider. Review Review and update staff and clients contact numbers on a regular basis. Front of house -Maintenance of Knowledge of Microsoft Office, and professional telephone protocol. Ideal: Excellent Attention to detail
of the company. Supervision & control of telephone system & functions. Front of house -Maintenance Supervision & control of telephone system & functions. Answering of the telephone and transferring of to the relevant staff members. Report faulty telephone lines and equipment to the service provider. Review Review and update staff and clients contact numbers on a regular basis. Front of house -Maintenance of Knowledge of Microsoft Office, and professional telephone protocol. Ideal: Excellent Attention to detail
of complaints end-to-end Direct communication (telephonic and/or other) to keep clients informed on progress channels have been used to resolve complaints Monitor number of clients retained after resolving a complaint
within your assigned territory
verbal and written communication skills and good telephone manner. Computer literate with keyboard skills administration skill for recordkeeping Good with numbers and maths Market related.