is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Our client requires the services of an Operations Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home support to all GROUP markets, globally. Ticket and change request creation to service groups responsible QUALIFICATIONS/EXPERIENCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support device patching, license management. Knowledge of GROUP processes and tools beneficial.
Our client requires the services of an Operations Engineer (Advanced) Amazing brand with cutting edge support to all GROUP markets, globally. Ticket and change request creation to service groups responsible QUALIFICATIONS/EXPERIENCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support device patching, license management. Knowledge of GROUP processes and tools beneficial.
The ICT Group a prominent Internet Service Provider and Managed Services Company is looking to employ Infrastructure builds, Hosted PBX, and ICT Managed services & support. Inbound & Outbound Sales. Cold
Our client requires the services of a n Operations Engineer ( Senior) - Midrand/Menlyn/Rosslyn/Home responsible for the development and operation of the GROUP Digital Workspace that includes the product Virtual desktops and apps. Our service delivery is for all company processes within the Group. Be involved in the the maintenance and operation of a global GROUP Digital Workspace infrastructure for virtual devices. Be responsible for the operations and standardization of the GROUP enterprise VDI infrastructure, platform and desktop
Our client requires the services of a Technology Integrator (Expert) - Midrand/Menlyn/Rosslyn/Home Office experience. COMMENCEMENT: As soon as possible ROLE: GROUP set up an IT Initiative in 2019, in order to implement implement Privileged Account Management (PAM) across GROUP IT, that deals exclusively with the protection of solution design and roll-out of PAM within the GROUP Infrastructure. Hand in hand with a highly dynamic consisting of members from Digital Identity, GROUP Financial Services, IT Infrastructure, and external Partners
Our client requires the services of a n Operations Engineer ( Senior) - Midrand/Menlyn/Rosslyn/Home responsible for the development and operation of the GROUP Digital Workspace that includes the product Virtual desktops and apps. Our service delivery is for all company processes within the Group. Be involved in the the maintenance and operation of a global GROUP Digital Workspace infrastructure for virtual devices. Be responsible for the operations and standardization of the GROUP enterprise VDI infrastructure, platform and desktop
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office development/enhancements) Support Operations in the GROUP Plants as a part of the operations support team responsibility for closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting AWM and Agile Tool Chain. Work to conform to GROUP Group IT Security Instructions. Work to conform to
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office fault-finding Handling of incidents according to GROUP processes. Management/Coordination of Incidents support organisations Config management & Service management Active participation in Agile ceremonies Redux Atlassian Jira / Confluence Experience in GROUP platforms (SCP,CDH,WebEAM,…) A strong team player
Our client requires the services of a Software Engineer ( Senior ) - Midrand/Menlyn/Rosslyn/Home Office PowerShell Package Management.) Take part ownership of a GROUP portal solution, act as the SME (subject matter Developing and implementing a Endpoint Management Cloud Service Strategy and it´s technical architecture with the methods. Collaborate with internal teams such as Group Infrastructure Architecture, Cyber Security, Endpoint coordinating external service providers and suppliers to ensure that services are delivered smoothly