EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across and improving their new business, servicing and claim journeys. Champion the customer experience aspects qualification Min 3 years customer experience in Life insurance industry Previous experience in working with client Access Sound knowledge of Business and Operational Insurance Industry administrative processes. Negotiable
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across and improving their new business, servicing and claim journeys. Champion the customer experience aspects qualification Min 3 years customer experience in Life insurance industry Previous experience in working with client Access Sound knowledge of Business and Operational Insurance Industry administrative processes. Negotiable
Warranty Claims: Managing the entire warranty claims process, including submitting claims to manufacturers and completeness of documentation, and tracking claim status.
Processing Warranty Claims: Managing the entire warranty claims process, including submitting claims to manufacturers tracking claim status. Documentation Management: Maintaining detailed records of warranty claims, including including repair orders, parts invoices, and warranty claim forms. Organizing and filing paperwork according repairs meet warranty criteria before submitting claims. Communication: Communicating with manufacturers and customers regarding warranty-related issues, claim status updates, and resolution of warranty disputes
professional manner with both internal and external parties and respond to queries within the agreed turnaround
professional manner with both internal and external parties and respond to queries within the agreed turnaround