Ticket Checker Metrorail Jobs in Cape Town

Field Service Engineer

Westlake

R 22 000 CTC

not limited to:

Reviewing tickets and requirements on Autotask Service Desk
Ensuring Desk
Ensuring Autotask is updated on ticket progress
Ensuring tickets are completed timeously
Ensuring work done is always given on the ticket
Ensuring after each ticket is complete and that the feedback types, categories, severity, and urgency of the ticket.
Building sustainable relationships and support
Using the best electronic means available (ticket system, monitoring, remote, email,
telephone

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Field Service Engineer Cape Town (westlake)

Armstrong Appointments

Westlake

R 22 000 CTC

Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Ensuring tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring Ensuring after each ticket is complete and that the feedback form has been sent to the client Ensuring all types, categories, severity, and urgency of the ticket. Building sustainable relationships and trust with support Using the best electronic means available (ticket system, monitoring, remote, email, telephone or

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Team Coordinator Cape Town, South Africa

Pronel Personnel

Cape Town Region

team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload

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Team Co-ordinator

Pronel Personnel

Cape Town Region

team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload

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Senior Services Coordinator

Peoplefinder Career Placements

Somerset West

or Employment Contracts. Keep track of service tickets and recalls. Implement corrective action as needed contractual requirements. Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign

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Senior Services Coordinator Somerset West

Peoplefinder Career Placements

Somerset West

or Employment Contracts. Keep track of service tickets and recalls. Implement corrective action as needed contractual requirements. Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign

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