Ticket Examiner,prasa Jobs in Johannesburg, Gauteng
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Service Desk Engineer
Johannesburg
Negotiable on experience guidlines, policies and KPI's. Resolve service tickets in compliance with service level agreements. Contact resolve issues. Setting expectations during the ticket lifecycle. Provide "fix on first call" analysis and problem solving skills to ensure tickets are being completed accurately and appropriately
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Bryanston
Market related NQF 5
Experience:
- A from the client and any others involved
- Examining the details on completed forms and checking these
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