Ticket Examiner Metrorail Vacancies Jobs in Pretoria, Eastern Cape
Jordan Human Resource
Operations Senior Tshwane (pretoria)
Jordan Human Resource
South Africa
incident handling Tickets can be opened as service request or real incident tickets. The solution time time is equal for both ticket types. There are no exceptions concerning public holidays. Service time DAM DAM operations concerning ticket handling: · Critical/High/medium/low: 724 Solution time DAM operations operations concerning incident ticket handling: · Critical: 1 Std. · High: 4 Std. · Medium: 17 Std. · Low: 35 time DAM operations concerning service request ticket handling: · Critical: 1 Std. · High: 4 Std. · Medium:
share this job on whatsappTechnical Specialist Tshwane (pretoria)
Jordan Human ResourceSouth Africa
management) o Resolve incident tickets o Analyse and resolve problem tickets · Experience with VIP and End-user
Output Manager Tshwane (pretoria)
Jordan Human ResourceSouth Africa
BMW IT documentation, e.g. Operations Manuals) · Ticket creation and resolving requests for incident management and ITIL support processes at Enterprise level · Ticket creation, co-ordination and communication with
Sap Abap Developer Tshwane (pretoria)
Jordan Human ResourceSouth Africa
through meetings, calls and emails · Handling Tickets and Tasks with the responsibility for closing the
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