manage issues associated with claims and benefit administration BASIC JOB DESCRIPTION Manage internal departmental plans for the section that support Pension Administration and the company’s objectives, ensuring optimisation deadlines. •Action audit issues identified within time frames indicated. •Implement controls within the Mental Health Act •Working knowledge of Benefit administration •Knowledge of Law – Section 37 (C) allocation
and customise the right information at the right time to be delivered through multiple channels, that Responding to member/client queries and complaints in a timely and effective manner, via phone, email, social
manage internal stakeholders including turnaround times and quality assurance. •Contribute to credit periodic