Training As A Call Centre Agent Jobs in Durban
- Durban (22)
- eThekwini (15)
- South Africa (7)
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- iLembe (1)
IT / Computing / Software
- Last 7 days (11)
- Last 3 days (7)
Quality Agent Umhlanga
Careerbox
South Africa
with the objective of resolving or completing the call objective(s), documenting all required information environment and will participate in QA roll outs in training and nesting sign offs Extract and analyze historical stakeholders to ensure alignment Deliver 2hr weekly call handling to maintain skill Outputs of Job Successful quality assessments, examining and feeding back on calls on a range of areas, including customer experience maximization, regulatory compliance and overall agent performance. Grade 12 matric with Mathematics Minimum
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Armstrong AppointmentseThekwini
Repatriation of funds. Assists in compiling material for training and prepares PowerPoint presentations. Arranges branches in resolving ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved team updated with new features and assists in training other staff. Provide support on new corporate Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence enhancements. Assists in the logging and fielding of calls received from branches and clients. Participates
Virtual Branch Transactional Bank - Ssvbtb
Armstrong AppointmentseThekwini
Repatriation of funds. Assists in compiling material for training and prepares PowerPoint presentations. Arranges branches in resolving ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved team updated with new features and assists in training other staff. Provide support on new corporate Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence enhancements. Assists in the logging and fielding of calls received from branches and clients. Participates
Support Engineer Durban NEW
DatacentrixDurban
and client end-users in support. Updates all ITSM calls timeously with a complete audit trail of actions actions and events, follows up on escalated calls to ensure completion and feedback. Maintains service and standards, processes, and procedures. Resolves all calls logged by end users, relating to desktop issues
It Project Manager Durban North
Futurelink Global RecruitmentiLembe
member reviews, performance management, providing training and all-round team support. Owning the ongoing and procedures. Taking part in recruitment and training of new team members. Collaborating with Senior support experience Experience with Microsoft365 Admin Centre, Google Workspace Admin, MS Exchange highly preferred
Support Engineer Durban NEW
Datafin It RecruitmentDurban
and client end-users in support. Update all ITSM calls timeously with a complete audit trail of actions actions and events, follows up on escalated calls to ensure completion and feedback. Maintain service and quality standards, processes, and procedures. Resolve all calls logged by end users, relating to desktop issues
Noc Technician Durban
Datafin It RecruitmentDurban
the stability of the core network. Engaging in on-call rotation shifts 24/7 or whenever necessary. Identification Completion of all stated internal and external training as per the individual Personal Development Plan Completion of all stated internal and external training as per the individual Personal Development Plan
Technical Sales Representative
Durban
existing and new client base.
It Service Technician Durban
Datafin It RecruitmentDurban
arrange/confirm any schedule changes with the Support Centre Co-coordinator. Maintain current, accurate notes Completion of all stated internal and external training as per the individual Personal Development plan Completion of all stated internal and external training as per the individual Personal Development Plan Completion of all stated internal and external training as per the individual Personal Development Plan
Business Intelligence Analyst Umhlanga, Durban
Talksure Pty LtdSouth Africa
position preferred 2 years' experience in a contact centre as a business intelligence analyst required Accounting/Finance
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