is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep
Ensure that new practices have been booked for training. • Providing all relevant parties with weekly all functionalities on VeriClaim. • Effective training and facilitation techniques. • Effective presentation presentation skills. • Effective practice management skills. • Tenacious and accurate, with a confident, Effective management of stress. • Ability to take initiative. • Conflict management. • Ability to manage multiple multiple tasks simultaneously. • Excellent time management and organisational skills. • Deadline focused
Ensure that new practices have been booked for training. • Providing all relevant parties with weekly all functionalities on VeriClaim. • Effective training and facilitation techniques. • Effective presentation presentation skills. • Effective practice management skills. • Tenacious and accurate, with a confident, Effective management of stress. • Ability to take initiative. • Conflict management. • Ability to manage multiple multiple tasks simultaneously. • Excellent time management and organisational skills. • Deadline focused
client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep such as Client Experience or Technical Account Management role IT/Tech related experience Experience with IT concepts High attention to detail, ability to manage a range of projects/clients at once
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams
We are a diversified company specialising in managing agencies. We are based in the heart of Morningside increase reservation numbers Customer relationship management calls Reservation administration, reporting to
tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies processes and best practices. Should be a people manager who can inspire people to succeed in the industry interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS