Provide SAP HCM solution that fully address Oceana's current and immediate needs Ensure SAP compliance third-party resources where applicable Coaching and training users with regards to the users of IT assets and specialist users. Analise business requests to provide clear problem definitions and liaise with necessary Module. Guide the business and technical teams to provide sustainable solutions and system changes in line healthy relationships with the relevant service providers. Ensure contract agreements are in place and up
optimizing automation processes. Documentation and Training : You document RPA solutions, processes, and best for future reference. Additionally, you may provide training and support to business users or other team
relevant information for immediate resolution Provides second level support to all incidents, requests resolver group (internal and external) like Service Provider, TAC, etc Identifies problems and errors before before they impact a client's service Provides Assistance to L1 Security Engineers for better initial triage experience) Certifications relevant to the services provided (certifications carry additional weightage on