The Communication Centre: Support Manager will contribute to the high standard of quality client service both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team decisions Management of workflow and efficiencies Managerial Functions: Performance Management Recruitment Recruitment General people management Implementation of management structures and team processes Coaching & product and process knowledge Proven Call Centre management experience will be an advantage
The Communication Centre: Support Manager will contribute to the high standard of quality client service both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team decisions Management of workflow and efficiencies Managerial Functions: Performance Management Recruitment Recruitment General people management Implementation of management structures and team processes Coaching & product and process knowledge Proven Call Centre management experience will be an advantage