Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ users. - Keep users posted on the progress of their calls. - Ensure that there are no comebacks on work done remote/satellite customer call-outs (hardware, software and network calls). - Provide telephone infrastructure
Reference: ITE005852-KN-1 CALLING ALL JUNIOR DATA SCIENTISTS Ready to unlock the power of data? Join
Scanners for all users. - Identify problems; log calls with Service Desk and escalate matters to senior
Reference: NWA003378-Ren-2 Calling on Intermediate C# Developers who are looking for that one opportunity