performance metrics, and customer feedback.
existing policies and other enquiries
Assisting clients with queries
Solving complaints
external parties (DD/IFA) when the need arises • Assist with monthly close off co-ordination (which may may require after hours and weekend work) • Assist with service recovery and client apologies, also help
external parties (DD/IFA) when the need arises • Assist with monthly close off co-ordination (which may may require after hours and weekend work) • Assist with service recovery and client apologies, also help
online, or any other platform. The Salesman will assist the customer in understanding the Companies products
online, or any other platform. The Salesman will assist the customer in understanding the Companies products