are met. Key focus is to support the client's product adoption, growth, and retention. Manage the tickets with recommendations on how to get the most from products/services Own proactive processes: host webinars clients engaged with company and actively using products/services. Build customer loyalty to reduce churn
onboarding experience which results in excellent product adoption. Leadership & Team Support Coaching Collaborating with Senior Engineers and Product Manager on product changes and improvements. Proactively