individual is tasked with conducting operational audits, managing inbound leads, fostering technical collaboration (Temporary Contract) Operational Audits: Conduct rigorous operational audits ensuring adherence to Service proactively. Reporting Insights: Generate and present insightful periodic reports, providing actionable Demonstrated expertise in commercial support, operational audits, and managing partnerships Robust technical skills
individual is tasked with conducting operational audits, managing inbound leads, fostering technical collaboration
cloud technologies. Familiarity with security auditing frameworks and best practices. Excellent problem-solving database auditing, logging, and monitoring. Written and oral communication and presentation skills. Knowledge
Project Managers/Leaders and User Management to present proposed system solutions. - Prepare comprehensive coaching and training as necessary. - Conduct system audits, oversee user sign-offs, and ensure seamless integration
maintenance on platform/application Review and present proposed system solution to IT Project Manager Compiling of user and operational manuals System audits Users sign off Understanding of integration between
quality and delivery requirements. - Review and present proposed system solutions to IT Project Manager/Leader user and operational manuals. - Perform system audits and obtain user sign-off. - Understand integration
standards Practical experience in performing UX audits and/or evaluations. Practical banking experience management tools such as Octane and Jira. Undertake and present user experience research within the department
maintenance on platform/application Review and present proposed system solution to IT Project Manager Compiling of user and operational manuals System Audits Must have: Matric IT Degree/Relevant Exp 8 years
industry. Key Responsibilities: Audit Findings Management: Review and address audit findings promptly, ensuring action plans to mitigate risks identified during audits. Fraud Operations: Lead the fraud operations team
quality matrices and dashboards. Performing data audits and reviews.