We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
Knowledge of AC and DC power supply Read and understand wiring diagrams Understand parts Repairing machinery ( Auto Scrubber Driers, Vaccum Machines, Wet & Dry vaccum machinery, Single Disc Machines, Sweepers, Diesel Engines, Petrol Engines, Hydraulic systems. Control of spare part stock holding
performance in delivering the basic services
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
Description Corrective Field Maintenance Engineer (FME) is responsible to maintain all mobile network Reporting (Site Investigations) · Apply Full Scope Corrective Maintenance Execution Including attending to Information · 3rd party supervision · On-site Service Activation/Deactivation · Preventive Maintenance REQUIRED · Minimum 5 Years' Experience in Telecoms Corrective Maintenance on domestic mobile Network · Experienced
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
safe & healthy working environment in the department.
Ensure asset availability conforms to reduction and elimination.
Training of department maintenance team and process controllers.
of drawings is collated and is accurate & correct.
Attends training courses as and when required and identify root causes of Non-Conformances and corrects deviations
Understands the SHEQ requirements
all departments.
F&B Management: Lead the F&B department, including hotel staff, ensuring high levels of customer service and guest satisfaction.
Financial addressing guest concerns and ensuring exceptional service standards are upheld.
Compliance: front office, housekeeping, maintenance, and guest services.