is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa Mapping network printers Service Delivery Working together as a team to reach department/team's goals by respecting each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
client is looking for a Specialist Protection Services for one of their clients based in Johannesburg The Specialist Protection Services must have experience in protection services Infrastructure linking to experience in own stakeholder relationships and service delivery for commercial and technical systems within and overall performance of regional protection services technology systems for all mining operations. financial, physical, and IM service specialists concerning protection services Infrastructure linking to
position within the ICT Application Development Department and responsible for developing Natural Adabas management and analysis skills Team and customer service oriented Write and maintain documentation, instruction and procedure guides Work with customer(s) to correct errors and debug software and systems
individual will collaborate closely with various departments to identify process inefficiencies, develop solutions mapping, root cause analysis, and implementation of corrective and preventive actions. Collaborate with IT teams
problems by investigating potential and actual service problems; escalate and/ or apply standard fixes adherence to organisational process Ensure the correct and effective use of system hardware and software implementing and advising on systems development and service delivery staff on policies; procedures and standards standards Ensure smooth workflow in obtaining required service by liaison with vendors and repair personnel. Ensure specified time frames. Ensure information is provided correctly to stakeholders by maintaining knowledge sharing
problems by investigating potential and actual service problems; escalate and/ or apply standard fixes adherence to organisational process Ensure the correct and effective use of system hardware and software implementing and advising on systems development and service delivery staff on policies; procedures and standards standards Ensure smooth workflow in obtaining required service by liaison with vendors and repair personnel. Ensure specified time frames. Ensure information is provided correctly to stakeholders by maintaining knowledge sharing
27004. Liaise with all departments and IT users to ensure compliance and correction of all IT security issues
27004 Liaise with all departments and IT users to ensure compliance and correction of all IT security issues;
27004 Liaise with all departments and IT users to ensure compliance and correction of all IT security issues;
12 Month contract role with top tier financial services company requires the skills of an experienced teams involved i.e. Management Team, Merchants Department, Impacted Call Centre Agents.