directives to maximise sales for the allocated department. K KEY RESPONSIBILITIES: Plan and implement visual the commercial departments Communicate marketing material for promotions to department staff Create visual
role requires the Foods Department Managers to provide exceptional customer service by ensuring a world class shopping experience is in line with the agreed service levels Manage operational standards and ensure
arisen in the Johannesburg area for an Operations Department Manager within the fmcg and retail sector. Applicants of the Operations Department Manager include delivering exceptional customer service through management policies and procedures. Deliver exceptional customer service to both internal and external customers Develop functionality and safety Monitor performance of service providers and give feedback on performance to improve
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping profitability Ensure stock integrity by adhering to correct stock management processes (e.g. red flag processes
deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
To deliver exceptional customer service and maximise selling opportunities through effective people and profitability Ensure stock integrity by adhering to correct stock management processes (e.g. red flag processes include Trading Manager) Ensure exceptional customer service at all touch points Ensure effective product satisfaction reports and devise and implement corrective action plans Manage shrinkage and implement key work gets done right the first time. Customer Service Orientation Anticipates and responds to customers'
issues/complaints and take necessary steps to correct them.
Requirements:
issues/complaints and take necessary steps to correct them. Assist in training new staff as and when procedures. Maintain back stock area according to department standards. Assist colleagues as and when needed Standards for customer service as outlined by the Manager. Assist in any other department as and when needed Understands and adheres to organization and department. Requirements: Matric A tertiary qualification
the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through products and services that meet their needs. To drive and maximise sales of the beauty department through promotions and events in order to provide the correct information to customers at all times. To efficiently all operational activities within the beauty department, including effective stock management, minimising within the beauty department are consistently met. To deliver superior customer service by acting as a brand