Duties: Attend to technical and software field calls within the required SLA's. Setting up and delivering Complete relevant calls accurately via the Mobile APP, whilst adhering to the mobile call process. Maintain
their team. Description Responsibilities: Customer call outs. Installations. Network cabling. Technical
their team. Description Responsibilities: Customer call outs. Installations. Network cabling. Technical
integrations with different systems. · Respond to calls, email, and personal requests for technical support
integrations with different systems. · Respond to calls, email, and personal requests for technical support
catalogue of services requests.
catalogue of services requests
Aid (50/50)
catalogue of services requests Logs and tracks calls using the incident and problem management database