Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic after resolving a complaint The post Complaints Manager appeared first on freerecruit.co.za .
industries. Job Description Your duties will encompass: Managing Team Schedule. Coordinate all aspects of service Proficiency in Microsoft Office and service management software. Experience from Engineering, Construction
description PORTFOLIO MANAGER JOB DESCRIPTION PURPOSE OF THE ROLE: The Portfolio Manager [PM] for Solver Property responsible for the effective and professional management of all Community Schemes [CLIENT] within his/her of the CLIENT per the management agreement between the CLIENT and SPS. Manage the relationship with the required laws and other governing the Property Management environment. Report on any financial challenges the specific rules applicable to the successful management and upholding of the required standards within
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving efficiency goals are not just met, but exceeded. Lead and manage day-to-day operations of the Contact Centre, implementing
vacant position exists for a National Key Accounts Manager in the Guarding Division based in Centurion/Johannesburg Centurion/Johannesburg (National) for Facilities Managing Cash. The position requires operational experience in guarding and experience with Bidvest Protea Coin (BPC). Manage and take ownership of the operations. Ongoing input complaints by reporting to the correct person, manager, or department for urgent resolution and ensuring monthly, and quarterly automated reports to management Serve as point of contact between the Client's
vacant position exists for a National Key Accounts Manager in the Guarding Division based in Centurion/Johannesburg Centurion/Johannesburg (National) for Facilities Managing Cash. The position requires operational experience in guarding and experience with Bidvest Protea Coin (BPC). Manage and take ownership of the operations. Ongoing input complaints by reporting to the correct person, manager, or department for urgent resolution and ensuring monthly, and quarterly automated reports to management Serve as point of contact between the Client's
Reporting To: General Manager Role: Pest Control Service Manager Employment Contract: Permanent Main relationship building Attention to detail. Time management An innovator and creative Good organisational actions Conduct regular reviews with customer site management to assure maintenance of good client relationships Ensure that all customers are serviced on time by managing the service team to achieve & exceed their
customer service-oriented client relationship manager to foster positive relationships with clients by our services more enjoyable. Client relationship manager who has an office automation background and also and build relationships. A degree in Business Management or a related field.
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO's with a clear vision internal and external stakeholders. Implement management controls to ensure that CLO's meet and sustain Performance Areas 1. People Management (30%) 2. Customer Liaison Management (30%) 3. Internal Liaison and and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) 5. Governance & Compliance
The Communication Centre: Support Manager will contribute to the high standard of quality client service both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team decisions Management of workflow and efficiencies Managerial Functions: Performance Management Recruitment Recruitment General people management Implementation of management structures and team processes Coaching & product and process knowledge Proven Call Centre management experience will be an advantage