Profile : Customer Success Operations CS Ops ensures that customers have a positive experience with the
Our client is seeking to employ an IT System Operations and Maintenace Personnel. In Midrand / Sandton skilled and responsible South African IT system operation and maintenance personnel to join our team to the company's IT system to ensure the stable operation and efficient performance of the system. This basic knowledge of IT, be familiar with various operation and maintenance tools and technologies, and be skilled and responsible South African IT system operation and maintenance personnel to join our team to
required standards for the team Implemented team operational risk and governance structures, measures and financial goals and targets Operating Model: Implement team operational plans and manage that the defined team's core operational internal processes and internal supply chain Resolve team operational conflicts the team to operate in a mutually supportive manner to achieve successful delivery Operational Implementation and implement daily, weekly and/or quarterly operational changes within the team to respond to important
about a brand new role for a Senior B illing Operations Engineer within a well established ICT company Join this innovative team as a Senior Billing Operations Engineer, where you'll take charge of the core drive innovation and stability in our billing operations, making this role a key player in our success Years working experience with Linux / Unix based operating systems 8 - 10 Years experience with SQL databases customer support, and technical operations to ensure smooth billing operations and resolve any interdepartmental
Senior Billing Operations Engineer ( VoIP) As Senior Billing Operations Engineer, you will be responsible and procedures ● Strategic direction on billing operations at co ● Migration from legacy billing system Years working experience with Linux / Unix based operating systems ● 8 - 10 Years experience with SQL databases Bachelor's degree plus 10 years of ISP/Telco billing operations or an equivalent combination of education and and procedures ● Strategic direction on billing operations at the co ● Migration from legacy billing system
Retail industry within Operations
knowledge of ERP and years relevant experience in a warehouse and operations environment
areas
looking for a Operational/Training Manager, located in Sandton. Key Responsibilities: Operational Management: all aspects of the customer service center's operations, including staffing, resource allocation, and and workflow management. Develop and implement operational policies, procedures, and performance standards performance indicators (KPIs) and metrics to track operational efficiency and identify areas for improvement Collaborate with cross-functional teams to address operational challenges and drive process improvements. Maintain
Our client is seeking to employ an IT System Operations and Maintenace Personnel. In Midrand / Sandton skilled and responsible South African IT system operation and maintenance personnel to join our team to the company's IT system to ensure the stable operation and efficient performance of the system. This basic knowledge of IT, be familiar with various operation and maintenance tools and technologies, and be skilled and responsible South African IT system operation and maintenance personnel to join our team to
and infrastructure as code (IAC). Exposure to operations integrations like systems integrations and API release notes, and application deployment. Operational workflow as well as orchestrating solution implementation access management, resourcing, and identity. Operations automation implementation using configuration and resolve operations enablement-related issues. Assist with the design of operations enablement capabilities capabilities, and continuous improvement of design operations. Develop solutions according to enterprise quality
technical and service standards. Responsibilities: Operational Planning: • Develop and implement strategies Plan and coordinate team activities to meet operational goals. • Analyse performance data to continually and remove operational blockers Operational Implementation: • Oversee the day-to-day operations of the second compromising on service quality. • Regularly review operational expenses and seek opportunities for efficiency Experience: • Minimum 3 years' experience in customer operations • 2 Years experience in Similar role in an ISP