for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Fri) / 4am - 1pm (Mon - Fri) Relevant tertiary level qualification Experience in a client facing role
committed time frame in line with the agreed Service Level Agreement for the Customer Relations Centre and Diploma/Advanced Certificate (NQF Level 6) Advanced Diploma or Degree (NQF Level 7) is advantageous. Minimum years administrative and customer service experience. 1 year of operational management/ project management 17h00 Saturday: 08h00 to 13h00 Shift Hours: Shift 1: Monday to Thursday: 07h00 to 16h00 Friday: 08h00
potential indemnity concerns, within agreed authority levels and within agreed SLA. Job Responsibilities: Investigate potential voidance cases referring to Policy Analysis Level 2 or Senior for sign off Contacting policyholders experience with Word, Excel and Power - Point. High level Customer Service Skills Previous experience within
potential indemnity concerns, within agreed authority levels and within agreed SLA. Job Responsibilities: Investigate potential voidance cases referring to Policy Analysis Level 2 or Senior for sign off Contacting policyholders experience with Word, Excel and Power - Point. High level Customer Service Skills Previous experience within
potential indemnity concerns, within agreed authority levels and within agreed SLA. Job Responsibilities: Investigate potential voidance cases referring to Policy Analysis Level 2 or Senior for sign off Contacting policyholders experience with Word, Excel and Power - Point. High level Customer Service Skills Previous experience within
primary objective will be to ensure the highest level of customer satisfaction, resolve escalated issues internal policies, industry regulations, and service level agreements. Implement corrective actions and process to engage effectively with stakeholders at all levels. Analytical mindset with proficiency in data analysis
primary objective will be to ensure the highest level of customer satisfaction, resolve escalated issues internal policies, industry regulations, and service level agreements. Implement corrective actions and process to engage effectively with stakeholders at all levels. Analytical mindset with proficiency in data analysis
applying risk management principles at a consultant level.
A. Claims Processing
level if further intervention is required.
• Possess
yet assertively with difficult customers at all levels and outcomes in a fair, sensitive and persuasive
providers strictly adhere to the current service level agreement
• Claims Fulfillment Manager, to
applying risk management principles at a consultant level. A. Claims Processing The following directly centers report suspicious activity to the next reporting level if further intervention is required. • Possess the yet assertively with difficult customers at all levels and outcomes in a fair, sensitive and persuasive providers strictly adhere to the current service level agreement • Claims Fulfillment Manager, to guide
applying risk management principles at a consultant level. A. Claims Processing The following directly centers report suspicious activity to the next reporting level if further intervention is required. • Possess the yet assertively with difficult customers at all levels and outcomes in a fair, sensitive and persuasive providers strictly adhere to the current service level agreement • Claims Fulfillment Manager, to guide