of user and operational manuals. 2 nd and 3 rd level technical operational support for developers (technical
Compiling of user and operational manuals. 2nd and 3rd level technical operational support for developers (technical
changes in accordance with the defined Service Level Agreements Work in a team environment to improve
Maintenance tickets within defined SLA's (Service Level Agreements). IT Degree and / or relevant qualifications
closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting issues