General Manager - Travel sector - South Africa
My well established client is looking for an experienced and dynamic individual to lead their travel management company based in the CBD, Cape Town.
The ideal candidate will be responsible for driving the companys growth, overseeing daily operations, and ensuring exceptional client experiences.
Responsibilities:
Develop and implement strategic plans to achieve organizational objectives and drive growth.
Oversee day-to-day operations, including client services, supplier relationships.
Lead and motivate a diverse team to achieve high performance and productivity.
Ensure compliance with legal and regulatory requirements.
Monitor and analyze financial performance, identifying areas for improvement and cost reduction.
Establish and maintain relationships with key stakeholders, including customers, suppliers, and partners.
Identify market trends and opportunities for innovation and expansion.
Foster a positive work environment that promotes teamwork, creativity, and employee engagement.
Develop and implement policies and procedures to enhance operational efficiency and effectiveness.
Represent the organization in industry events, conferences, and networking opportunities.
Criteria Required:
Completed tertiary qualification
8 - 10 years relevant experience at a senior level within the travel sector
Proven experience in a leadership role, with a track record of success in managing business operations.
Strong financial acumen and budget management skills.
Strategic thinking and decision-making capabilities.
Ability to inspire and motivate teams to achieve goals.
Knowledge of travel industry trends and best practices.
Commitment to upholding ethical standards and integrity in business practices.
Required Skills:
Leadership and team management skills
Strategic thinking and planning abilities
Financial management and budgeting
Communication and negotiation skills
Decision-making and problem-solving capabilities
Analytical and critical thinking
Adaptability and flexibility
Industry knowledge and business acumen
Relationship-building and networking.
This job spec is designed to attract a candidate who can contribute to the growth and success of a travel management company, leveraging the unique opportunities available in the South African tourism industry. The role requires a blend of strategic vision, creativity and practical operational skills, with a focus on delivering exceptional experiences for clients.
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