Responsible position with luxury lodge & hotel group based in Sandton, Must have minimum 3-5 years experience in a reservations department for multiple properties. The successful candidate should be well-organized to provide the necessary support with regards to the reservation and system administration for a hospitality group.
Scope & General Purpose:
Manage daily administrative tasks pertaining to the reservations system.
Responsible for loading all contracted rates received from sales.
Manage all booking portals, including API connections and OTA platforms.
Create and manage allocations.
Identify peak and low periods and take appropriate action to maximise revenues and occupancies.
Assisting the Reservations Manager with inventory management.
Generating systems reports weekly & ad hoc as required.
Requirements:
System knowledge Nebula CRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
Proven experience as a systems administrator or similar position
Good computer skills (MS Office, MS Excel, PowerPoint)
Proficiency in English
Well-organized with good time management
Excellent verbal and written communication skills
A team player with high level of dedication
Works well and accurately under pressure.
SYSTEM REQUIREMENTS
Microsoft Office, especially with Good Excel Skills
eRES / Nebula, Opera & Apex (beneficial)
MINIMUM EXPERIENCE & REQUIREMENTS
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties.
Must have a good command of the English language with good writing skills
Solid interpersonal skills / Valid RSA ID
Dynamic Self-Starter/ Problem Solving/ Team Player
Flexible/ Presentable Appearance
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