Systems Administrator - Bryanston
Scope & General Purpose:
- Manage daily administrative tasks related to the reservations system.
- Load all contracted rates received from sales into the system.
- Oversee booking portals, including API connections and OTA platforms.
- Create and manage allocations to maximize revenues and occupancies.
- Identify peak and low periods and implement strategies accordingly.
- Assist the Reservations Manager with inventory management.
- Generate weekly and ad hoc systems reports as required.
- System knowledge: NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES.
- Proven experience as a systems administrator or similar role in hospitality.
- Strong computer skills, including proficiency in MS Office (Excel, PowerPoint).
- Excellent command of English, both verbal and written.
- Well-organized with exceptional time management abilities.
- Outstanding communication skills and a team-oriented mindset.
- Ability to perform accurately under pressure and meet deadlines.
- 3-5 years' experience in a tourism/travel call center or reservations department for multiple properties.
- Solid interpersonal skills and problem-solving abilities.
- Must possess a valid RSA ID.
- Dynamic, self-starter with a flexible approach and presentable appearance.
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