Reference: KZN000013-EA-1 A Key Account Officer plays a crucial role in managing and nurturing relationships with key clients or customers of a business. The primary objective is to ensure client satisfaction, foster long-term relationships, and drive business growth · New Business Exports : · Regulatory Compliance · Shipping Coordination · Logistics Management · Customer Service and Sales Support · Record keeping · Key Accounts · Client Relationship Management · Research and target potential customers based on market segments and business needs. · Develop and maintain a deep understanding of the company's products or services. · Present and demonstrate products or services to potential customers via phone, video calls, or email. · Address customer inquiries, provide information, and offer solutions to meet their needs. · Build and maintain strong relationships with existing and prospective customers. · Follow up on leads and prospects in a timely manner. · Provide exceptional customer service and ensure customer satisfaction. · Maintain accurate records of all sales activities, customer interactions, and sales opportunities in the CRM system. · Prepare and send quotes, proposals, and contracts to customers. · Monitor and report on sales metrics and performance against targets. · Collaborate with other internal departments (e.g., product development, customer support) to ensure a seamless customer experience. · Participate in training and development programs to enhance sales skills and product knowledge. · Provide feedback to management on sales strategies, customer needs, and market trends. · Account Planning · Problem Resolution · Sales and Business Development · Tender administration Minimum Requirements: Grade 12 Minimum 2 years in a similar position Business Administration Qualification (Advantageous) Computer literacy is must on: Excel, Word, Outlook Experience in PPE would be advantageous A Key Account Officer plays a crucial role in managing and nurturing relationships with key clients or customers of a business. The primary objective is to ensure client satisfaction, foster long-term relationships, and drive business growth · New Business Exports : · Regulatory Compliance · Shipping Coordination · Logistics Management · Customer Service and Sales Support · Record keeping · Key Accounts · Client Relationship Management · Research and target potential customers based on market segments and business needs. · Develop and maintain a deep understanding of the company's products or services. · Present and demonstrate products or services to potential customers via phone, video calls, or email. · Address customer inquiries, provide information, and offer solutions to meet their needs. · Build and maintain strong relationships with existing and prospective customers. · Follow up on leads and prospects in a timely manner. · Provide exceptional customer service and ensure customer satisfaction. · Maintain accurate records of all sales activities, customer interactions, and sales opportunities in the CRM system. · Prepare and send quotes, proposals, and contracts to customers. · Monitor and report on sales metrics and performance against targets. · Collaborate with other internal departments (e.g., product development, customer support) to ensure a seamless customer experience. · Participate in training and development programs to enhance sales skills and product knowledge. · Provide feedback to management on sales strategies, customer needs, and market trends. · Account Planning · Problem Resolution · Sales and Business Development · Tender administration Minimum Requirements: Grade 12 Minimum 2 years in a similar position Business Administration Qualification (Advantageous) Computer literacy is must on: Excel, Word, Outlook Experience in PPE would be advantageous R 17000 - R 22000 - Monthly Apply Now

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Key Accounts - Exports and Tenders - South Africa

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