We are currently recruiting for a Key Account Manager who has dealt with retail chain stores. Reach a monthly sales target that is set out by the company Maintain and improve the allocated business relationships to grow the sales revenue for these accounts Resolving key client issues and complaints Source new customers for the business by means of meetings, visits, cold calling, referrals etc. Manage new accounts ensuring consistent sales growth according to set targets Develop a trusted advisor relationship with customers Build full knowledge of all products sold so they can be sold effectively based on features and benefits Monthly forecast of orders & track key account metrics, example stock levels, sales figures achieved Communicate clearly the progress of monthly/quarterly initiatives to internal and external departments Arrange monthly promotions of company products with customers. This includes all tasks required ensure that the promotion is a success Product research and presentation preparation Listing new products with customers Maintain high customer satisfaction ratings Complete contact reports for all meetings held 4-5 years key account management experience in retail industry (non-negotiable) Has strong products knowledge in the retail industry & strong relationships with chain stores Can help business develop new range or expand the existing products range Able to multitask, prioritize & manage time efficiently Encouraging to team & stuff Self- motivated & self - directed Able to work under pressure to reach monthly targets Excellent interpersonal relationship skills Strong negotiation skills with ability to follow - through on commitments and orders from customers Eager to expand company with new sales & customers Basic computer skills and experience with the Microsoft Office Suite with emphasis on superior Excel and PowerPoint skills Able to analyse data and sales statistics & translate results into better solutions Excellent verbal and written communication skills, must be a listener, a presenter & a people-person Ability to multitask and manage more than one customer account Proven results of delivering customer solutions and the meeting of sales goals Market related plus com
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