Payment Specialist Nelspruit / Remote - South Africa
Betbus
BetBus is an exhilarating and dynamic global sportsbook operator preparing to launch in South Africa. We're actively seeking a passionate and experienced Customer Support Specialist who is eager to ensure an exceptional and seamless experience for our valued clientele. The Role Our Payment Specialist plays a vital role in the business. You will be responsible for ensuring that all deposits and withdrawals are correctly allocated and for building relationships with our payment partners. You'll work closely with our Finance Manager to seamlessly integrate all financial processes into the business. Tasks Manage the relationship between BetBus and our payment partners. Generate new ideas and suggestions for continuous improvement of systems, processes, and procedures to enhance the customer payment experience. Identify and facilitate the integration of new payment products onto the platform through the contracting, integration, testing, and deployment cycle. Ensure that payments are made promptly. Develop and implement the daily settlements ecosystem to a best-in-class standard. Manage relationships with payment vendors. Stay current with payment technologies and innovations. Assist with queries from the Support team. Minimum 3 years of experience in a related position. Knowledge of the SA mobile payment space. Advanced Excel and analytical skills. Good knowledge of accounting fundamentals. Grade 12 / Matric or higher. Ability to multitask and prioritise. Discipline to work as part of a team with tight deadlines in a high-pressure environment. Knowledge of AML practices. Ability to work independently and take initiative. Excellent communication and interpersonal skills. Excellent spoken and written English. - R30 000
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